Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05088
VM0005088Silvermember5088@example.test · +601110005088 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
2,223
Current loyalty balance
Lifetime Spend
RM 2,779
Across 30 visits
Total Visits
30
Since 2024-12-24
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,223 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 6
Outlet purchase
2026-05-18 · Member activity · RM 81.75
App session
2026-05-06 · OPLUMO Outlet 6
Points credited
2026-04-24 · Member activity · RM 92.65
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 6
Outlet purchase
2026-03-31 · Member activity · RM 103.55
Points credited
2026-03-19 · OPLUMO Outlet 6
Outlet purchase
2026-03-07 · Member activity · RM 114.45