Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05084
VM0005084Silvermember5084@example.test · +601110005084 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,672
Current loyalty balance
Lifetime Spend
RM 2,090
Across 36 visits
Total Visits
36
Since 2024-10-18
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,672 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 2
Outlet purchase
2026-06-28 · Member activity · RM 57.75
App session
2026-06-16 · OPLUMO Outlet 2
Points credited
2026-06-04 · Member activity · RM 65.45
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 2
Outlet purchase
2026-05-11 · Member activity · RM 73.15
Points credited
2026-04-29 · OPLUMO Outlet 2
Outlet purchase
2026-04-17 · Member activity · RM 80.85