Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05074
VM0005074Silvermember5074@example.test · +601110005074 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,422
Current loyalty balance
Lifetime Spend
RM 1,778
Across 39 visits
Total Visits
39
Since 2024-09-06
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
79d
2026-07-22
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,422 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 9
Outlet purchase
2026-07-10 · Member activity · RM 33.00
App session
2026-06-28 · OPLUMO Outlet 9
Points credited
2026-06-16 · Member activity · RM 37.40
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 9
Outlet purchase
2026-05-23 · Member activity · RM 41.80
Points credited
2026-05-11 · OPLUMO Outlet 9
Outlet purchase
2026-04-29 · Member activity · RM 46.20