Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05070
VM0005070Membermember5070@example.test · +601110005070 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
878
Current loyalty balance
Lifetime Spend
RM 1,098
Across 11 visits
Total Visits
11
Since 2026-03-01
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
878 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 5
Outlet purchase
2026-08-16 · Member activity · RM 72.75
App session
2026-08-04 · OPLUMO Outlet 5
Points credited
2026-07-23 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 5
Outlet purchase
2026-06-29 · Member activity · RM 92.15
Points credited
2026-06-17 · OPLUMO Outlet 5
Outlet purchase
2026-06-05 · Member activity · RM 101.85