Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05067
VM0005067Silvermember5067@example.test · +601110005067 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted In
Points Balance
1,645
Current loyalty balance
Lifetime Spend
RM 2,057
Across 35 visits
Total Visits
35
Since 2024-10-06
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
121d
2026-06-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,645 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 2
Outlet purchase
2026-05-29 · Member activity · RM 36.75
App session
2026-05-17 · OPLUMO Outlet 2
Points credited
2026-05-05 · Member activity · RM 41.65
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 2
Outlet purchase
2026-04-11 · Member activity · RM 46.55
Points credited
2026-03-30 · OPLUMO Outlet 2
Outlet purchase
2026-03-18 · Member activity · RM 51.45