Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 05062
VM0005062Silvermember5062@example.test · +601110005062 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,264
Current loyalty balance
Lifetime Spend
RM 1,580
Across 17 visits
Total Visits
17
Since 2025-10-26
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
60d
2026-08-10
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,264 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 14
Outlet purchase
2026-07-29 · Member activity · RM 60.75
App session
2026-07-17 · OPLUMO Outlet 14
Points credited
2026-07-05 · Member activity · RM 68.85
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 14
Outlet purchase
2026-06-11 · Member activity · RM 76.95
Points credited
2026-05-30 · OPLUMO Outlet 14
Outlet purchase
2026-05-18 · Member activity · RM 85.05