Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 05060
VM0005060Goldmember5060@example.test · +601110005060 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,498
Current loyalty balance
Lifetime Spend
RM 5,624
Across 26 visits
Total Visits
26
Since 2025-07-06
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,498 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 12
Outlet purchase
2026-09-17 · Member activity · RM 133.50
App session
2026-09-05 · OPLUMO Outlet 12
Points credited
2026-08-24 · Member activity · RM 151.30
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 12
Outlet purchase
2026-07-31 · Member activity · RM 169.10
Points credited
2026-07-19 · OPLUMO Outlet 12
Outlet purchase
2026-07-07 · Member activity · RM 186.90