Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 05058
VM0005058Goldmember5058@example.test · +601110005058 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,582
Current loyalty balance
Lifetime Spend
RM 3,228
Across 45 visits
Total Visits
45
Since 2024-03-20
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,582 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 10
Outlet purchase
2026-05-09 · Member activity · RM 45.75
App session
2026-04-27 · OPLUMO Outlet 10
Points credited
2026-04-15 · Member activity · RM 51.85
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 10
Outlet purchase
2026-03-22 · Member activity · RM 57.95
Points credited
2026-03-10 · OPLUMO Outlet 10
Outlet purchase
2026-02-26 · Member activity · RM 64.05