Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05043
VM0005043Goldmember5043@example.test · +601110005043 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
2,508
Current loyalty balance
Lifetime Spend
RM 3,136
Across 42 visits
Total Visits
42
Since 2024-08-20
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,508 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 12
Outlet purchase
2026-08-16 · Member activity · RM 47.25
App session
2026-08-04 · OPLUMO Outlet 12
Points credited
2026-07-23 · Member activity · RM 53.55
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 12
Outlet purchase
2026-06-29 · Member activity · RM 59.85
Points credited
2026-06-17 · OPLUMO Outlet 12
Outlet purchase
2026-06-05 · Member activity · RM 66.15