Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 05037
VM0005037Silvermember5037@example.test · +601110005037 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,448
Current loyalty balance
Lifetime Spend
RM 1,811
Across 32 visits
Total Visits
32
Since 2025-02-17
Average Order Value
RM 60
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,448 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 6
Outlet purchase
2026-08-17 · Member activity · RM 45.00
App session
2026-08-05 · OPLUMO Outlet 6
Points credited
2026-07-24 · Member activity · RM 51.00
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 6
Outlet purchase
2026-06-30 · Member activity · RM 57.00
Points credited
2026-06-18 · OPLUMO Outlet 6
Outlet purchase
2026-06-06 · Member activity · RM 63.00