Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00503
VM0000503Platinummember503@example.test · +601110000503 · Preferred outlet: OPLUMO Outlet 11
Birthday SoonLunch
Consent Status
Opted In
Points Balance
4,961
Current loyalty balance
Lifetime Spend
RM 6,202
Across 39 visits
Total Visits
39
Since 2024-11-07
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,961 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 11
Outlet purchase
2026-09-10 · Member activity · RM 103.50
App session
2026-08-29 · OPLUMO Outlet 11
Points credited
2026-08-17 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 11
Outlet purchase
2026-07-24 · Member activity · RM 131.10
Points credited
2026-07-12 · OPLUMO Outlet 11
Outlet purchase
2026-06-30 · Member activity · RM 144.90