Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05028
VM0005028Silvermember5028@example.test · +601110005028 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,129
Current loyalty balance
Lifetime Spend
RM 1,412
Across 32 visits
Total Visits
32
Since 2025-03-04
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,129 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 14
Outlet purchase
2026-09-01 · Member activity · RM 31.50
App session
2026-08-20 · OPLUMO Outlet 14
Points credited
2026-08-08 · Member activity · RM 35.70
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 14
Outlet purchase
2026-07-15 · Member activity · RM 39.90
Points credited
2026-07-03 · OPLUMO Outlet 14
Outlet purchase
2026-06-21 · Member activity · RM 44.10