Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 05021
VM0005021Goldmember5021@example.test · +601110005021 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,156
Current loyalty balance
Lifetime Spend
RM 5,196
Across 27 visits
Total Visits
27
Since 2025-05-15
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 7
Outlet purchase
2026-08-14 · Member activity · RM 119.25
App session
2026-08-02 · OPLUMO Outlet 7
Points credited
2026-07-21 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 7
Outlet purchase
2026-06-27 · Member activity · RM 151.05
Points credited
2026-06-15 · OPLUMO Outlet 7
Outlet purchase
2026-06-03 · Member activity · RM 166.95