Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05017
VM0005017Membermember5017@example.test · +601110005017 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
171
Current loyalty balance
Lifetime Spend
RM 214
Across 2 visits
Total Visits
2
Since 2026-06-05
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
108d
2026-06-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
171 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 3
Outlet purchase
2026-06-11 · Member activity · RM 99.75
App session
2026-05-30 · OPLUMO Outlet 3
Points credited
2026-05-18 · Member activity · RM 113.05
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 3
Outlet purchase
2026-04-24 · Member activity · RM 126.35
Points credited
2026-04-12 · OPLUMO Outlet 3
Outlet purchase
2026-03-31 · Member activity · RM 139.65