Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 05016
VM0005016Silvermember5016@example.test · +601110005016 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,502
Current loyalty balance
Lifetime Spend
RM 1,878
Across 11 visits
Total Visits
11
Since 2025-12-13
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
120d
2026-06-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,502 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 2
Outlet purchase
2026-05-30 · Member activity · RM 127.50
App session
2026-05-18 · OPLUMO Outlet 2
Points credited
2026-05-06 · Member activity · RM 144.50
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 2
Outlet purchase
2026-04-12 · Member activity · RM 161.50
Points credited
2026-03-31 · OPLUMO Outlet 2
Outlet purchase
2026-03-19 · Member activity · RM 178.50