Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 05007
VM0005007Goldmember5007@example.test · +601110005007 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,221
Current loyalty balance
Lifetime Spend
RM 4,026
Across 29 visits
Total Visits
29
Since 2025-01-20
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
123d
2026-06-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,221 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-08 · OPLUMO Outlet 10
Outlet purchase
2026-05-27 · Member activity · RM 130.50
App session
2026-05-15 · OPLUMO Outlet 10
Points credited
2026-05-03 · Member activity · RM 147.90
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 10
Outlet purchase
2026-04-09 · Member activity · RM 165.30
Points credited
2026-03-28 · OPLUMO Outlet 10
Outlet purchase
2026-03-16 · Member activity · RM 182.70