Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 05006
VM0005006Membermember5006@example.test · +601110005006 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted Out
Points Balance
571
Current loyalty balance
Lifetime Spend
RM 714
Across 21 visits
Total Visits
21
Since 2025-09-24
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
571 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 9
Outlet purchase
2026-09-07 · Member activity · RM 23.25
App session
2026-08-26 · OPLUMO Outlet 9
Points credited
2026-08-14 · Member activity · RM 26.35
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 9
Outlet purchase
2026-07-21 · Member activity · RM 29.45
Points credited
2026-07-09 · OPLUMO Outlet 9
Outlet purchase
2026-06-27 · Member activity · RM 32.55