Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 05005
VM0005005Membermember5005@example.test · +601110005005 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
491
Current loyalty balance
Lifetime Spend
RM 614
Across 8 visits
Total Visits
8
Since 2026-03-06
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
491 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 8
Outlet purchase
2026-06-28 · Member activity · RM 47.25
App session
2026-06-16 · OPLUMO Outlet 8
Points credited
2026-06-04 · Member activity · RM 53.55
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 8
Outlet purchase
2026-05-11 · Member activity · RM 59.85
Points credited
2026-04-29 · OPLUMO Outlet 8
Outlet purchase
2026-04-17 · Member activity · RM 66.15