Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04984
VM0004984Membermember4984@example.test · +601110004984 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted Out
Points Balance
752
Current loyalty balance
Lifetime Spend
RM 941
Across 37 visits
Total Visits
37
Since 2024-12-24
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
752 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 4
Outlet purchase
2026-09-21 · Member activity · RM 19.50
App session
2026-09-09 · OPLUMO Outlet 4
Points credited
2026-08-28 · Member activity · RM 22.10
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 4
Outlet purchase
2026-08-04 · Member activity · RM 24.70
Points credited
2026-07-23 · OPLUMO Outlet 4
Outlet purchase
2026-07-11 · Member activity · RM 27.30