Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 04983
VM0004983Goldmember4983@example.test · +601110004983 · Preferred outlet: OPLUMO Outlet 3
Birthday SoonLunch
Consent Status
Opted In
Points Balance
4,017
Current loyalty balance
Lifetime Spend
RM 5,022
Across 38 visits
Total Visits
38
Since 2024-10-30
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,017 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 3
Outlet purchase
2026-08-15 · Member activity · RM 119.25
App session
2026-08-03 · OPLUMO Outlet 3
Points credited
2026-07-22 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 3
Outlet purchase
2026-06-28 · Member activity · RM 151.05
Points credited
2026-06-16 · OPLUMO Outlet 3
Outlet purchase
2026-06-04 · Member activity · RM 166.95