Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04980
VM0004980Goldmember4980@example.test · +601110004980 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,447
Current loyalty balance
Lifetime Spend
RM 3,060
Across 21 visits
Total Visits
21
Since 2025-04-28
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,447 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 17
Outlet purchase
2026-04-11 · Member activity · RM 111.00
App session
2026-03-30 · OPLUMO Outlet 17
Points credited
2026-03-18 · Member activity · RM 125.80
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 17
Outlet purchase
2026-02-22 · Member activity · RM 140.60
Points credited
2026-02-10 · OPLUMO Outlet 17
Outlet purchase
2026-01-29 · Member activity · RM 155.40