Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 04979
VM0004979Platinummember4979@example.test · +601110004979 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
5,550
Current loyalty balance
Lifetime Spend
RM 6,939
Across 41 visits
Total Visits
41
Since 2024-09-08
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,550 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 16
Outlet purchase
2026-08-17 · Member activity · RM 116.25
App session
2026-08-05 · OPLUMO Outlet 16
Points credited
2026-07-24 · Member activity · RM 131.75
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 16
Outlet purchase
2026-06-30 · Member activity · RM 147.25
Points credited
2026-06-18 · OPLUMO Outlet 16
Outlet purchase
2026-06-06 · Member activity · RM 162.75