Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04974
VM0004974Silvermember4974@example.test · +601110004974 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
1,472
Current loyalty balance
Lifetime Spend
RM 1,841
Across 38 visits
Total Visits
38
Since 2024-08-19
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,472 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 11
Outlet purchase
2026-06-04 · Member activity · RM 39.75
App session
2026-05-23 · OPLUMO Outlet 11
Points credited
2026-05-11 · Member activity · RM 45.05
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 11
Outlet purchase
2026-04-17 · Member activity · RM 50.35
Points credited
2026-04-05 · OPLUMO Outlet 11
Outlet purchase
2026-03-24 · Member activity · RM 55.65