Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04972
VM0004972Goldmember4972@example.test · +601110004972 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,752
Current loyalty balance
Lifetime Spend
RM 3,440
Across 19 visits
Total Visits
19
Since 2025-10-21
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,752 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 9
Outlet purchase
2026-08-29 · Member activity · RM 114.75
App session
2026-08-17 · OPLUMO Outlet 9
Points credited
2026-08-05 · Member activity · RM 130.05
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 9
Outlet purchase
2026-07-12 · Member activity · RM 145.35
Points credited
2026-06-30 · OPLUMO Outlet 9
Outlet purchase
2026-06-18 · Member activity · RM 160.65