Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04956
VM0004956Goldmember4956@example.test · +601110004956 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,459
Current loyalty balance
Lifetime Spend
RM 4,324
Across 38 visits
Total Visits
38
Since 2024-10-15
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
58d
2026-08-12
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,459 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 10
Outlet purchase
2026-07-31 · Member activity · RM 69.00
App session
2026-07-19 · OPLUMO Outlet 10
Points credited
2026-07-07 · Member activity · RM 78.20
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 10
Outlet purchase
2026-06-13 · Member activity · RM 87.40
Points credited
2026-06-01 · OPLUMO Outlet 10
Outlet purchase
2026-05-20 · Member activity · RM 96.60