Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04952
VM0004952Membermember4952@example.test · +601110004952 · Preferred outlet: OPLUMO Outlet 6
High ValueWeekend
Consent Status
Opted In
Points Balance
210
Current loyalty balance
Lifetime Spend
RM 264
Across 3 visits
Total Visits
3
Since 2026-08-02
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
210 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 6
Outlet purchase
2026-08-26 · Member activity · RM 56.25
App session
2026-08-14 · OPLUMO Outlet 6
Points credited
2026-08-02 · Member activity · RM 63.75
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 6
Outlet purchase
2026-07-09 · Member activity · RM 71.25
Points credited
2026-06-27 · OPLUMO Outlet 6
Outlet purchase
2026-06-15 · Member activity · RM 78.75