Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04950
VM0004950Goldmember4950@example.test · +601110004950 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted Out
Points Balance
2,675
Current loyalty balance
Lifetime Spend
RM 3,344
Across 22 visits
Total Visits
22
Since 2025-05-01
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,675 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 4
Outlet purchase
2026-05-02 · Member activity · RM 120.00
App session
2026-04-20 · OPLUMO Outlet 4
Points credited
2026-04-08 · Member activity · RM 136.00
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 4
Outlet purchase
2026-03-15 · Member activity · RM 152.00
Points credited
2026-03-03 · OPLUMO Outlet 4
Outlet purchase
2026-02-19 · Member activity · RM 168.00