Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04948
VM0004948Goldmember4948@example.test · +601110004948 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,246
Current loyalty balance
Lifetime Spend
RM 4,058
Across 39 visits
Total Visits
39
Since 2024-05-30
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,246 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 2
Outlet purchase
2026-04-02 · Member activity · RM 75.75
App session
2026-03-21 · OPLUMO Outlet 2
Points credited
2026-03-09 · Member activity · RM 85.85
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 2
Outlet purchase
2026-02-13 · Member activity · RM 95.95
Points credited
2026-02-01 · OPLUMO Outlet 2
Outlet purchase
2026-01-20 · Member activity · RM 106.05