Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04941
VM0004941Membermember4941@example.test · +601110004941 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
152
Current loyalty balance
Lifetime Spend
RM 191
Across 6 visits
Total Visits
6
Since 2026-02-10
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
151d
2026-05-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
152 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 12
Outlet purchase
2026-04-29 · Member activity · RM 26.25
App session
2026-04-17 · OPLUMO Outlet 12
Points credited
2026-04-05 · Member activity · RM 29.75
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 12
Outlet purchase
2026-03-12 · Member activity · RM 33.25
Points credited
2026-02-28 · OPLUMO Outlet 12
Outlet purchase
2026-02-16 · Member activity · RM 36.75