Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04926
VM0004926Membermember4926@example.test · +601110004926 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
916
Current loyalty balance
Lifetime Spend
RM 1,146
Across 15 visits
Total Visits
15
Since 2025-11-03
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
88d
2026-07-13
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
916 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 14
Outlet purchase
2026-07-01 · Member activity · RM 48.75
App session
2026-06-19 · OPLUMO Outlet 14
Points credited
2026-06-07 · Member activity · RM 55.25
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 14
Outlet purchase
2026-05-14 · Member activity · RM 61.75
Points credited
2026-05-02 · OPLUMO Outlet 14
Outlet purchase
2026-04-20 · Member activity · RM 68.25