Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04901
VM0004901Platinummember4901@example.test · +601110004901 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
5,254
Current loyalty balance
Lifetime Spend
RM 6,569
Across 43 visits
Total Visits
43
Since 2024-09-07
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,254 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 6
Outlet purchase
2026-09-21 · Member activity · RM 111.00
App session
2026-09-09 · OPLUMO Outlet 6
Points credited
2026-08-28 · Member activity · RM 125.80
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 6
Outlet purchase
2026-08-04 · Member activity · RM 140.60
Points credited
2026-07-23 · OPLUMO Outlet 6
Outlet purchase
2026-07-11 · Member activity · RM 155.40