Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04891
VM0004891Goldmember4891@example.test · +601110004891 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
4,037
Current loyalty balance
Lifetime Spend
RM 5,047
Across 43 visits
Total Visits
43
Since 2024-08-17
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,037 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 13
Outlet purchase
2026-08-31 · Member activity · RM 73.50
App session
2026-08-19 · OPLUMO Outlet 13
Points credited
2026-08-07 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 13
Outlet purchase
2026-07-14 · Member activity · RM 93.10
Points credited
2026-07-02 · OPLUMO Outlet 13
Outlet purchase
2026-06-20 · Member activity · RM 102.90