Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04890
VM0004890Goldmember4890@example.test · +601110004890 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,495
Current loyalty balance
Lifetime Spend
RM 4,369
Across 22 visits
Total Visits
22
Since 2025-06-17
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 12
Outlet purchase
2026-06-18 · Member activity · RM 129.75
App session
2026-06-06 · OPLUMO Outlet 12
Points credited
2026-05-25 · Member activity · RM 147.05
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 12
Outlet purchase
2026-05-01 · Member activity · RM 164.35
Points credited
2026-04-19 · OPLUMO Outlet 12
Outlet purchase
2026-04-07 · Member activity · RM 181.65