Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04885
VM0004885Silvermember4885@example.test · +601110004885 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,144
Current loyalty balance
Lifetime Spend
RM 1,430
Across 26 visits
Total Visits
26
Since 2025-06-02
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
44d
2026-08-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,144 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 7
Outlet purchase
2026-08-14 · Member activity · RM 53.25
App session
2026-08-02 · OPLUMO Outlet 7
Points credited
2026-07-21 · Member activity · RM 60.35
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 7
Outlet purchase
2026-06-27 · Member activity · RM 67.45
Points credited
2026-06-15 · OPLUMO Outlet 7
Outlet purchase
2026-06-03 · Member activity · RM 74.55