Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04878
VM0004878Silvermember4878@example.test · +601110004878 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
2,123
Current loyalty balance
Lifetime Spend
RM 2,655
Across 18 visits
Total Visits
18
Since 2025-11-20
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,123 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 17
Outlet purchase
2026-09-10 · Member activity · RM 106.50
App session
2026-08-29 · OPLUMO Outlet 17
Points credited
2026-08-17 · Member activity · RM 120.70
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 17
Outlet purchase
2026-07-24 · Member activity · RM 134.90
Points credited
2026-07-12 · OPLUMO Outlet 17
Outlet purchase
2026-06-30 · Member activity · RM 149.10