Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04872
VM0004872Membermember4872@example.test · +601110004872 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
628
Current loyalty balance
Lifetime Spend
RM 785
Across 5 visits
Total Visits
5
Since 2026-02-09
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
628 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 11
Outlet purchase
2026-04-10 · Member activity · RM 98.25
App session
2026-03-29 · OPLUMO Outlet 11
Points credited
2026-03-17 · Member activity · RM 111.35
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 11
Outlet purchase
2026-02-21 · Member activity · RM 124.45
Points credited
2026-02-09 · OPLUMO Outlet 11
Outlet purchase
2026-01-28 · Member activity · RM 137.55