Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04869
VM0004869Goldmember4869@example.test · +601110004869 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,215
Current loyalty balance
Lifetime Spend
RM 4,020
Across 34 visits
Total Visits
34
Since 2024-11-30
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
84d
2026-07-17
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,215 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 72.75
App session
2026-06-23 · OPLUMO Outlet 8
Points credited
2026-06-11 · Member activity · RM 82.45
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 8
Outlet purchase
2026-05-18 · Member activity · RM 92.15
Points credited
2026-05-06 · OPLUMO Outlet 8
Outlet purchase
2026-04-24 · Member activity · RM 101.85