Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00486
VM0000486Silvermember486@example.test · +601110000486 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,078
Current loyalty balance
Lifetime Spend
RM 1,348
Across 23 visits
Total Visits
23
Since 2025-06-21
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
79d
2026-07-22
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,078 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 11
Outlet purchase
2026-07-10 · Member activity · RM 40.50
App session
2026-06-28 · OPLUMO Outlet 11
Points credited
2026-06-16 · Member activity · RM 45.90
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 11
Outlet purchase
2026-05-23 · Member activity · RM 51.30
Points credited
2026-05-11 · OPLUMO Outlet 11
Outlet purchase
2026-04-29 · Member activity · RM 56.70