Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 04851
VM0004851Membermember4851@example.test · +601110004851 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
563
Current loyalty balance
Lifetime Spend
RM 705
Across 6 visits
Total Visits
6
Since 2026-02-25
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
563 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 7
Outlet purchase
2026-05-14 · Member activity · RM 87.00
App session
2026-05-02 · OPLUMO Outlet 7
Points credited
2026-04-20 · Member activity · RM 98.60
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 7
Outlet purchase
2026-03-27 · Member activity · RM 110.20
Points credited
2026-03-15 · OPLUMO Outlet 7
Outlet purchase
2026-03-03 · Member activity · RM 121.80