Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04849
VM0004849Membermember4849@example.test · +601110004849 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
575
Current loyalty balance
Lifetime Spend
RM 719
Across 6 visits
Total Visits
6
Since 2026-03-26
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
575 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 5
Outlet purchase
2026-06-12 · Member activity · RM 86.25
App session
2026-05-31 · OPLUMO Outlet 5
Points credited
2026-05-19 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 5
Outlet purchase
2026-04-25 · Member activity · RM 109.25
Points credited
2026-04-13 · OPLUMO Outlet 5
Outlet purchase
2026-04-01 · Member activity · RM 120.75