Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04846
VM0004846Silvermember4846@example.test · +601110004846 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
1,925
Current loyalty balance
Lifetime Spend
RM 2,407
Across 41 visits
Total Visits
41
Since 2024-07-11
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,925 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 2
Outlet purchase
2026-06-19 · Member activity · RM 46.50
App session
2026-06-07 · OPLUMO Outlet 2
Points credited
2026-05-26 · Member activity · RM 52.70
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 2
Outlet purchase
2026-05-02 · Member activity · RM 58.90
Points credited
2026-04-20 · OPLUMO Outlet 2
Outlet purchase
2026-04-08 · Member activity · RM 65.10