Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04844
VM0004844Silvermember4844@example.test · +601110004844 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,718
Current loyalty balance
Lifetime Spend
RM 2,148
Across 14 visits
Total Visits
14
Since 2026-01-25
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,718 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 17
Outlet purchase
2026-09-04 · Member activity · RM 93.00
App session
2026-08-23 · OPLUMO Outlet 17
Points credited
2026-08-11 · Member activity · RM 105.40
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 17
Outlet purchase
2026-07-18 · Member activity · RM 117.80
Points credited
2026-07-06 · OPLUMO Outlet 17
Outlet purchase
2026-06-24 · Member activity · RM 130.20