Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04843
VM0004843Membermember4843@example.test · +601110004843 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
188
Current loyalty balance
Lifetime Spend
RM 235
Across 6 visits
Total Visits
6
Since 2026-06-08
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
33d
2026-09-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
188 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 16
Outlet purchase
2026-08-25 · Member activity · RM 26.25
App session
2026-08-13 · OPLUMO Outlet 16
Points credited
2026-08-01 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 16
Outlet purchase
2026-07-08 · Member activity · RM 33.25
Points credited
2026-06-26 · OPLUMO Outlet 16
Outlet purchase
2026-06-14 · Member activity · RM 36.75