Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 00484
VM0000484Membermember484@example.test · +601110000484 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
80
Current loyalty balance
Lifetime Spend
RM 100
Across 4 visits
Total Visits
4
Since 2026-07-15
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
80 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 9
Outlet purchase
2026-08-26 · Member activity · RM 20.25
App session
2026-08-14 · OPLUMO Outlet 9
Points credited
2026-08-02 · Member activity · RM 22.95
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 25.65
Points credited
2026-06-27 · OPLUMO Outlet 9
Outlet purchase
2026-06-15 · Member activity · RM 28.35