Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 04839
VM0004839Platinummember4839@example.test · +601110004839 · Preferred outlet: OPLUMO Outlet 12
Birthday SoonLunch
Consent Status
Opted In
Points Balance
5,493
Current loyalty balance
Lifetime Spend
RM 6,866
Across 39 visits
Total Visits
39
Since 2024-11-06
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
18d
2026-09-21
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,493 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-21 · OPLUMO Outlet 12
Outlet purchase
2026-09-09 · Member activity · RM 114.00
App session
2026-08-28 · OPLUMO Outlet 12
Points credited
2026-08-16 · Member activity · RM 129.20
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 12
Outlet purchase
2026-07-23 · Member activity · RM 144.40
Points credited
2026-07-11 · OPLUMO Outlet 12
Outlet purchase
2026-06-29 · Member activity · RM 159.60