Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 04838
VM0004838Silvermember4838@example.test · +601110004838 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,159
Current loyalty balance
Lifetime Spend
RM 1,449
Across 31 visits
Total Visits
31
Since 2025-01-02
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,159 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 11
Outlet purchase
2026-06-14 · Member activity · RM 33.75
App session
2026-06-02 · OPLUMO Outlet 11
Points credited
2026-05-21 · Member activity · RM 38.25
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 11
Outlet purchase
2026-04-27 · Member activity · RM 42.75
Points credited
2026-04-15 · OPLUMO Outlet 11
Outlet purchase
2026-04-03 · Member activity · RM 47.25