Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04837
VM0004837Membermember4837@example.test · +601110004837 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
929
Current loyalty balance
Lifetime Spend
RM 1,161
Across 30 visits
Total Visits
30
Since 2024-11-18
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
929 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 10
Outlet purchase
2026-04-12 · Member activity · RM 26.25
App session
2026-03-31 · OPLUMO Outlet 10
Points credited
2026-03-19 · Member activity · RM 29.75
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 10
Outlet purchase
2026-02-23 · Member activity · RM 33.25
Points credited
2026-02-11 · OPLUMO Outlet 10
Outlet purchase
2026-01-30 · Member activity · RM 36.75