Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04825
VM0004825Silvermember4825@example.test · +601110004825 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted In
Points Balance
2,114
Current loyalty balance
Lifetime Spend
RM 2,644
Across 30 visits
Total Visits
30
Since 2025-02-02
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,114 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 15
Outlet purchase
2026-06-27 · Member activity · RM 62.25
App session
2026-06-15 · OPLUMO Outlet 15
Points credited
2026-06-03 · Member activity · RM 70.55
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 15
Outlet purchase
2026-05-10 · Member activity · RM 78.85
Points credited
2026-04-28 · OPLUMO Outlet 15
Outlet purchase
2026-04-16 · Member activity · RM 87.15