Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04822
VM0004822Membermember4822@example.test · +601110004822 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
619
Current loyalty balance
Lifetime Spend
RM 774
Across 32 visits
Total Visits
32
Since 2024-12-06
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
619 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 12
Outlet purchase
2026-06-05 · Member activity · RM 20.25
App session
2026-05-24 · OPLUMO Outlet 12
Points credited
2026-05-12 · Member activity · RM 22.95
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 12
Outlet purchase
2026-04-18 · Member activity · RM 25.65
Points credited
2026-04-06 · OPLUMO Outlet 12
Outlet purchase
2026-03-25 · Member activity · RM 28.35