Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04820
VM0004820Silvermember4820@example.test · +601110004820 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,230
Current loyalty balance
Lifetime Spend
RM 2,789
Across 28 visits
Total Visits
28
Since 2025-05-24
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,230 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 10
Outlet purchase
2026-09-10 · Member activity · RM 79.50
App session
2026-08-29 · OPLUMO Outlet 10
Points credited
2026-08-17 · Member activity · RM 90.10
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 10
Outlet purchase
2026-07-24 · Member activity · RM 100.70
Points credited
2026-07-12 · OPLUMO Outlet 10
Outlet purchase
2026-06-30 · Member activity · RM 111.30